Terms and Conditions

General Terms and Conditions

The Terms and Conditions shall be applicable between the customer (hereinafter Consumer) and the Seller JCI Toomemäe MTÜ (hereinafter JCI Toomemäe) when purchasing tickets.

Seller information:
Non-profit association JCI Toomemäe
Registration number 80112765
Address: Riia 140 A, Tartu 51014
Email: borderless@jci.ee / toomemae@jci.ee
Website: https://borderless.jci.ee/ / https://www.jci.ee/jci-toomemae/

The Terms and Conditions are valid in regulating the legal relationship between JCI Toomemäe webstore and the Consumer.

In addition to these Terms and Conditions, the legal relationships arising from the purchasing of goods from JCI Toomemäe webstore are regulated by the Law of Obligations Act, the Consumer Protection Act, and other legislation valid in the Republic of Estonia.

JCI Toomemäe webstore reserves the right to make amendments to the Terms and Conditions. These amendments will be listed on the web page borderless.jci.ee

Conference tickets are delivered to Consumers e-mail as purchase confirmation after the payment has been done.

The Consumer has the right to withdraw from a contract based on timelines and conditions stated in refunds and returns page: https://borderless.jci.ee/refund_returns/. All requests must be submitted to borderless@jci.ee. No refunds will be given onsite. Any wire transfer fees charged by the banks will also be deducted from the refund.

Payment methods:

  • Pay by card (Visa/Mastercard)
    ESTO Pay card payments are Visa and Mastercard credit/debit card payments. Your payment will be made using a secure payment solution by Stripe Incorp.
  • Pay in the bank
    ESTO Pay bank payments are a direct payment method for all Baltic and Finnish bank links. Payment is made using a secure payment solution called KEVIN (UAB “KEVIN EU”), which is licensed by the Bank of Lithuania.
  • ESTO hire-purchase
    ESTO hire-purchase ensures provision of the service as quickly and conveniently as when paying via a bank link. Confirm the order and, to review your personal terms and conditions and make a successful purchase, sign the hire purchase agreement digitally using your ID card, Smart-ID or Mobile ID.
  • ESTO X – Pay in 3 equal parts
    This payment method allows you to pay for the purchase in three equal installments over a period of three months. The sum of each monthly installment is calculated by dividing the value of the shopping cart into three equal parts. The payment method is provided and managed by ESTO AS.
  • Bolt Pay Later
    Buy now and pay later, without any additional fees. The payment method is offered and managed by ESTO AS.
  • Direct bank transfer

All Consumers must pay the full registration fee before the deadlines.

The registration fee cannot be transferred to a different event or used to pay any dues to JCI.

Registration will not be confirmed until the required registration fee and documentation have been received by JCI Toomemäe.


Consumer Responsibilities: As a buyer utilizing our webstore for conference tickets, it is your responsibility to accurately review product information and provide correct registration details, bearing in mind that conference tickets are delivered via email. Timely and accurate payment for the selected tickets is crucial. Please ensure that your contact information is kept up-to-date to receive important event updates. Familiarize yourself with our refund and cancellation policies and adhere to them. The conference ticket, provided electronically, is for personal use only and should not be shared or distributed. We encourage open communication regarding any concerns or suggestions to enhance the overall experience for all conference participants.

Seller Responsibilities: As a seller, we are committed to provide accurate product information and ensure the timely delivery of conference tickets via email. We will make reasonable efforts to protect the privacy and security of your personal information. If any issues or concerns arise, we will work diligently to address and resolve them in a timely and effective manner.


Consumer Disputes: In the event of any disputes or concerns regarding conference ticket purchases made through our webstore, buyers are encouraged to contact our customer support team promptly by email borderless@jci.ee. We will strive to address and resolve these concerns in a fair and efficient manner. If necessary, we may initiate refund processes in line with our established refund and cancellation policies (read more: https://borderless.jci.ee/refund_returns/).

Seller Disputes: As a seller, we are committed to provide accurate product information and delivering conference tickets in a timely manner. In case of disputes or concerns raised by buyers, we will diligently review the situation and work to resolve any issues in accordance with our established policies. Our aim is to ensure a positive experience for all buyers, and we are dedicated to addressing any disputes in a fair and timely fashion.

Force Majeure

This Conference is subject to a Force Majeure clause. By accepting the terms and conditions, you also accept the said clause.

An event of Force Majeure is an event or circumstance which is beyond the control and without the fault or negligence of the party affected and which by the exercise of reasonable diligence the party affected was unable to prevent provided that event or circumstance is limited to the following impediments:

(a) civil and or global conflicts that includes but is not limited to; war (whether war be declared or not), riot, invasion, act of foreign enemies, hostile acts of terrorism, civil war, rebellion, revolution, insurrection of military or usurped power, requisition or compulsory acquisition by any governmental or competent authority, changes in laws and regulations;

(b) outbreaks of infectious disease, pandemic, plague, epidemic, public health crisis, quarantine, national and or local government restrictions, travel restrictions, employee restrictions, curfew restrictions, or other restrictions related to safety measures;

(c) natural disasters or acts of God including but not limited to; earthquake, tornado, fire, volcanic activity, cyclone, typhoon, hurricane, tidal wave, tsunami, flood, landslide or other physical natural disasters, but excluding standard weather conditions that are not damaging or impede either party from fulfilling their contractual obligations;

(d) significant damage caused by but not limited to, the natural disasters or acts of God listed above in (c) and the following; lightning, drought, explosions, explosion fire, nationwide and or city blackouts and unforeseen acts of humankind;

(e) pressure waves caused by aircraft or other aerial devices traveling at sonic or supersonic speeds, ionizing radiation or contamination, radio activity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel, radioactive toxic explosive or other hazardous properties of any explosive assembly or nuclear component;

(f) strikes at national level or industrial disputes at a national level, or strike or industrial disputes by labor not employed by the affected party, its subcontractors or its suppliers and which affect an essential portion of the works but excluding any industrial dispute which is specific to the performance of the works.

Where there is an event of Force Majeure, resulting in the full cancellation of the in-person event JCI 2024 Baltic conference, the party affected the Host Local Organization agrees and commits to refunding delegates who have registered and paid and agreed upon a percentage of the original amount the delegate paid. The percentage amount will be determined by the Host Local Organization, the COC and the JCI National President, and will be approved by the JCI President and the JCI Secretary General. The percentage amount will be determined no later than SIXTY DAYS prior to the event registration opening. Where the party affected is the contractor, the Host Local Organization, the contractor must be financially responsible, in full, for the entirety of each and every refund to be made to delegates.

The contractor hereby renders the refund percentage to be:

65% of the total amount paid by the registrant.

A 5% administrative fee will be deducted from ALL refunds. Any wire transfer fees charged by the banks will also be deducted from the refund.